Appendix A: Auction.io PRIVACY POLICY

This Privacy Policy hereby incorporates by reference all terms, conditions, rules, policies and guidelines on the Site, including the Auction.io Terms of Service (“Terms of Service”). Capitalized terms not defined in this Privacy Policy are defined in the Terms of Service.

This Privacy Policy is effective as of 19-08-2020. Your use or continued use of the Site after such time will signify your acceptance of this Privacy Policy. We reserve the right to modify the provisions in this Privacy Policy with or without prior notice to you, so please check back often for updates.

Auction.io (“Auction.io“, “us” or “we”) respects the privacy of the visitors to its Website, the home page of which is located at https://seller.auction.io/ (“Site”). This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of Personal Information and Anonymous Information you submit to us through our Site.

This Privacy Policy applies only to Users; it does not apply to any information about companies or organizations that use the Site Services. “Personal Information” is information about you that is personally identifiable to you, like your name, address, email address or phone number, as well as other non-public information that is associated with the foregoing.

“Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons. We may create Anonymous Information from (i) automatically gathered information or (ii) Personal Information by excluding information (such as names) that make the information personally identifiable to you.

By submitting Personal Information through the Site, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by Auction.io in the country where it was collected, as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.

DATA PRIVACY POLICY

Our Company Data Protection Policy refers to our commitment to treat information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality.

With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights.

For more Click Here

CONFIGURATION MANAGEMENT POLICY

Configuration Management Policy. For more Click Here

EMPLOYEE DATA PRIVACY

Here are the Policies of our NDA that we signed with our employees US and India. For more Click Here

DATA BREACHING POLICY

A privacy breach occurs when there is unauthorized access to our collection, use, or disclosure of personal information. Such activity is “unauthorized” if it occurs in contravention of applicable privacy legislation, such as PIPEDA, or similar provincial privacy legislation.

DATA RETENTION POLICY

The Main purpose of the Records Management Policy is to ensure that full and accurate records of all activities and decisions of Auction.io, Liquidity Services Software Solutions, Inc, USA are created, managed and retained or disposed of appropriately, and in accordance with good management practice.
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GDPR

This Privacy Policy also explains how we process ‘personal data’ about people in the European Union (EU), as required under the General Data Protection Regulation (GDPR).

Information we collect as you use our service

We maintain records of the interactions we have with our users, including the products, services and customer support we have provided. This includes the interactions our users have with our platform such as when a user has viewed a page or clicked a button.

In order to deliver certain products or services we may passively collect your GPS coordinates, where available from your device. Most modern devices such as smartphones will display a permission request when our platform requests this data.

When we are contacted we may collect personal information that is intrinsic to the communication. For example, if we are contacted via email, we will collect the email address used.

  • We may collect or process the following information:
  • Metadata – IP address, computer and connection information, referring web page, standard web log information, language settings, timezone, etc.
  • Device Information – device identifier, device type, device plugins, hardware capabilities, etc.
  • Location – GPS position.
  • Actions – pages viewed, buttons clicked, time spent viewing, search keywords, etc.
Links to other sites
On our website, you will encounter links to third party websites. These links may be from us, or they may appear as content generated by other users. These linked sites are not under our control and thus we are not responsible for their actions. Before providing your personal information via any other website, we advise you to examine the terms and conditions of using that website and its privacy policy.

How we use personal information

The information we request, collect, and process is primarily used to provide users with the product or service they have requested. More specifically, we may use your personal information for the following purposes:

  • to provide the service or product you have requested;
  • to facilitate the creation of a User Contract (see Terms of Service for more information);
  • to provide technical or other support to you;
  • to answer enquiries about our product or services, or to respond to a complaint;
  • to promote our other programs, products or services which may be of interest to you (unless you have opted out from such communications);
  • to allow for debugging, testing and otherwise operate our platforms;
  • to conduct data analysis, research and otherwise build and improve our platforms;
  • to comply with legal and regulatory obligations;
  • if otherwise permitted or required by law; or
  • for other purposes with your consent, unless you withdraw your consent for these purposes.
  • The ‘lawful processing’ grounds on which we will use personal information about our users are (but are not limited to):
  • when a user has given consent;
  • when necessary for the performance of a contract to which the user is party;
  • processing is necessary for compliance with our legal obligations;
  • processing is necessary in order to protect the vital interests of our users or of another natural person.
  • processing is done in pursuing our legitimate interests, where these interests do not infringe on the rights of our users.
Automated decision making is also used to recommend potential jobs or Products to our users and as a part of our marketplace security systems. For the purposes of the GDPR, our Privacy Officer is also our Data Protection Officer (DPO).

NOTIFICATION OF CHANGES

We may update this Privacy Policy from time to time as Site Services change and expand. If we make substantial changes to this Privacy Policy, we will post the updated policy on this page and we will post notice that this Privacy Policy has changed in the Settings area of the Site and in this policy. Once any changes that we make to this Privacy Policy become effective, your continued use of the Site after such time will signify your acceptance of the new terms.

THIS SITE CONTAINS LINKS TO OTHER SITES

Auction.io is not responsible for the privacy practices or the content of any other websites to which the Site links or to which link to the Site. By clicking on a link, logo or other item, or using certain services available on the Site, including the online communication services, please note that you may no longer be on the Auction.io Site. To check what Internet location you are on, note the URL at the top and/or bottom of your browser. We encourage you to read the posted privacy statement of that website whenever interacting with any website.

THE WORKROOM

This area of the Site is for the benefit of Users. The private and shared Workroom areas of the Site facilitate communication and the exchange and sharing of information between Consumers and Contractors once a bid has been accepted. The information contained in private Workrooms shared between Consumers and Contractors is not used for any purposes other than to facilitate communication and the exchange of information between the parties involved. Auction.io reserves the right to monitor communications in the Workroom in order to verify compliance with our Terms of Service, international, federal or state laws and/or our other stated policies.

INFORMATION WE GATHER

Registration

If you register to buy or sell services using Auction.io, we collect and store Personal Information that specifically identifies you or your Account. The information you would be required to submit is your first name, last name, User ID, password, street address, city, state, zip/postal code, country, phone number, email address and valid financial account information. Other information requested on our Registration page, such as the ability to receive promotional offers from Auction.io, is optional. We may, in the future, include other optional requests for information from you to help us to tailor the Site for you and deliver personalized information to you. Without your agreement, we will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this Privacy Policy. In addition, to post a first-time Service Request, Auction.io requires registered Users to pay an activation fee via and consequently we might collect your credit card number and/or other financial account information. Credit card information is transmitted via SSL (“Secure Socket Layer”) encryption for your protection.

Payments

Registered Users who purchase Site Services are required to pay with a credit card, wire transfer, ACH or debit card, check, or PayPal. Consequently, Auction.io will collect your credit card number and/or other entered financial institution information such as bank account numbers or PayPal email ID and will use that information to perform the billing operation, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process.

Third Party Service Providers and Agents

We use credit card and other payment processing companies to bill you for goods and services and email marketing companies to send emails from Auction.io to opt-in users. We will share your Personal Information as necessary for third parties to provide these services. These companies do not retain, share, store or use Personal Information for any other purposes.

Automatically Gathered Information

Auction.io automatically collects browser type and browser software version to tailor the presentation of the Site and the Site Services to Users and to maintain a record of the User’s activity on the Site. As an automatic process, our Web server software records a log file of IP addresses that access the Site. We also collect IP address information but do not ordinarily link IP addresses to Users’ Personal Information. However, we can and will use IP addresses to identify a User when we, in our sole discretion, determine that it is necessary to enforce compliance with our Terms of Service or to protect our service, Site, customers or others. When you use the Site, Auction.io collects information about your Account transactions and Auction.io may collect information about your computer for fraud prevention purposes. Finally, Auction.io may collect additional information from or about you in other ways not specifically described here. For example, Auction.io may collect information related to your contact with Auction.io Customer Service or store results when you respond to a survey.

Cookies

When you use the Site, Auction.io or our contractors may place small data files called cookies on your computer. Auction.io uses cookies to enable Users to specify unique preferences and to track visitor and User use of the site, including trends and patterns. Auction.io sends a session cookie to your computer when you log in to your Account. This type of cookie helps if you visit multiple pages on the Site during the same session, so that you don’t need to enter your password on each page. Once you log out or close your browser, this cookie expires. Auction.io also uses longer-lasting cookies for other purposes such as to display your project related information. Auction.io encodes our cookies so that only we can interpret the information stored in them. Users and Visitors always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our Site may not function as effectively or may be considerably slower.

Contractor Public Information

As part of registration, Contractors may set up a Skill Profile describing your experience and qualifications. After becoming a User, in order to place bids, you must create a Skill Profile, and in order to create a Skill Profile, you will be required to provide some information about your company or business. If you decide to offer a service, potential Consumers may review your Profile to help them decide whether to make a bid on your service. Information in your Profile is available for any other registered User to access. We will not have any obligation under this Privacy Policy with respect to information in your Profile or information you voluntarily provide to other Users via the Site.

Other Information

You may provide Auction.io information when you interact with us through email, online chat, or otherwise. We may retain such information in order to provide you with Site Services, including for diagnosing technical issues.

Correcting/Updating Your Information and Opting Out

This Site gives the following options for changing and modifying information previously provided:
1. You may update your registration information by emailing to support@auction.io
2. You may update your credit card information by emailing to support@support@auction.io
3. This Site provides Users the opportunity to opt out of receiving promotional email communications from us, Auction.io newsletters and other Site information emailing to support@support@auction.io
4. For other requests, please contact us at Customer Support, or at the following address: https://auction.io/
972-200-5516
US Office Address
Liquidity Services Software Solutions, Inc.
6931 Arlington Road
Suite 460
Bethesda, MD 20814
We will respond within 30 days.

Appendix B – Auction.io Prohibited Assets Policy

  • Products produced, manufactured or packaged by forced prison labor or child labor
  • Pornography in any form of media
  • Alcoholic beverages, cigars, cigarettes or tobacco products except in the case of a governmental actor authorized to resell in accordance with applicable law
  • Live animals or taxidermy, except to the extent that the Store Marketplace has the proper licenses and permits and follows applicable laws and regulations including, but not limited to those related to animal welfare and import and export compliance
  • Grave or other funeral-related items
  • Charity fundraising activities
  • Used cosmetics
  • Credit or debit cards
  • Gift cards (except where the sale of gift cards by a governmental actor is permitted)
  • Illegal and prescription drugs, illegal drug paraphernalia, and materials describing how to make illegal drugs
  • Embargoed Assets from prohibited countries currently listed by the U.S. Office of Foreign Assets Control
  • Government documents, government identifications, and government licenses (except where the sale of a government license by a governmental actor is permitted
  • Human parts or human remains
  • Surveillance equipment (including but not limited to lock picking devices, wiretapping devices, telephone bugging devices);
  • Event tickets
  • Lottery tickets
  • Mailing lists and personal consumer information
  • Manufacturer’s coupons
  • Pesticides
  • Plants (including live plants and seeds) except in the case of a Seller authorized to resell under applicable law)
  • Firewood or lumber (except for artificial or manufactured firewood or where sale of firewood or lumber is permitted by applicable law and any transportation of firewood or lumber is done in a compliant manner with the laws and regulations across which it is transported)
  • Postage meters or stamps
  • Real estate (except where a seller holds a commercial real estate license or is a government agency or authority selling under exception from licensing due to statutory exception or sovereign immunity)
  • Stocks and other securities
  • Travel services
  • Products containing ingredients that are regulated by the U.S. Drug Enforcement Administration as a controlled substance or listed chemical
  • Textile fiber, fur or wool products misbranded or falsely or deceptively labelled or advertised under the Textile Fiber Products Identification Act, the Fur Protection Labelling Act, the Wool Products Labelling Act and the rules and regulations promulgated under such Acts
  • Illegal products, illegal services, counterfeit, stolen or recalled products
  • Firearms and ammunition except to the extent that a seller is a government agency or the Store Marketplace has an Active Federal Firearms License.

Appendix C: Auction.io Sanctions Policy

We provide a direct connection between buyers and sellers around the world. When you use our Services, you are responsible for complying with this policy, regardless of your location. This policy is a part of our Marketplace Operator Terms of Use. By using any of our Services, you agree to this policy.

As a global company based in the US with operations in other countries, we must comply with economic sanctions and trade restrictions, including, but not limited to, those implemented by the Office of Foreign Assets Control ("OFAC") of the US Department of the Treasury. This means that we or anyone using our Services cannot take part in transactions that involve designated people, places, or items that originate from certain places, as determined by agencies like OFAC, in addition to trade restrictions imposed by related laws and regulations.

This policy applies to anyone that uses our Services, regardless of their location. It is up to you to familiarize yourself with these restrictions.

For example, these restrictions generally prohibit, but are not limited to, transactions involving:

1. Certain geographic areas, such as Crimea, Cuba, Iran, North Korea, Syria, Russia, Belarus, and the Donetsk People’s Republic (“DNR”) and Luhansk People’s Republic (“LNR”) regions of Ukraine, or any individual or entity operating or residing in those places;

2. Individuals or entities identified on sanctions lists such as OFAC’s Specially Designated Nationals (“SDN”) List or Foreign Sanctions Evaders (“FSE”) List;

3. Nationals of Cuba, regardless of location, unless citizenship or permanent residency outside of Cuba has been established; and

4. Items originating from areas including Cuba, North Korea, Iran, or Crimea, with the exception of informational materials such as publications, films, posters, phonograph records, photographs, tapes, compact disks, and certain artworks.

5. Any goods, services, or technology from DNR and LNR with the exception of qualifying informational materials, and agricultural commodities such as food for humans, seeds for food crops, or fertilizers.

6. The importation into the U.S. of the following products of Russian origin: fish, seafood, non-industrial diamonds, gold, and any other product as may be determined from time to time by the U.S. Secretary of Commerce.

7. The exportation from the U.S., or by a U.S. person, of luxury goods, and other items as may be determined by the U.S. Secretary of Commerce, to any person located in Russia or Belarus. A list and description of ‘luxury goods’ can be found in Supplement No. 5 to Part 746 under the Federal Register.

8. Items originating outside of the U.S. that are subject to the U.S. Tariff Act or related Acts concerning prohibiting the use of forced labor.

In order to protect our community and marketplace, we take steps to ensure compliance with sanctions programs. For example, we prohibit users from using their accounts while in certain geographic locations. If we have reason to believe you are operating your account from a sanctioned location, such as any of the places listed above, or are otherwise in violation of any economic sanction or trade restriction, we may suspend or terminate your use of our Services. Users are generally not permitted to list, buy, or sell items that originate from sanctioned areas. This includes items that pre-date sanctions, since we have no way to verify when they were actually removed from the restricted location. Users are also generally not permitted to ship items to or from sanctioned areas. We reserve the right to request that sellers provide additional information, disclose an item's country of origin in a listing, or take other steps to meet compliance obligations. It is important that Marketplace Operators provide complete and accurate information regarding the origin of items on their Store Marketplace to ensure compliance with sanctions programs. We may disable listings or cancel transactions that present a risk of violating this policy.

In addition to complying with OFAC and applicable local laws, users should be aware that other countries may have their own trade restrictions and that certain items may not be allowed for export or import under international laws. You should consult the laws of any jurisdiction when a transaction involves international parties.

Finally, users should be aware that third-party payment processors may independently monitor transactions for sanctions compliance and may block transactions as part of their own compliance programs. We have no authority or control over the independent decision-making of these providers.The economic sanctions and trade restrictions that apply to your use of the Services are subject to change, so users should check sanctions resources regularly. For legal advice, please consult a qualified professional.

Resources: US Department of the Treasury;Bureau of Industry and Security at the US Department of Commerce; US Department of State; European Commission

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